Streaming MOH: Difference between revisions
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I'll use mpg123 Version 1. | I'll use mpg123 Version 1.7.3 as an example. | ||
<pre> | <pre> | ||
cd /tmp | cd /tmp | ||
wget http:// | wget http://internode.dl.sourceforge.net/sourceforge/mpg123/mpg123-1.7.3.tar.bz2 | ||
tar | tar jxvf mpg123-1.7.3.tar.bz2 | ||
cd mpg123-1. | cd mpg123-1.7.3 | ||
./configure | ./configure | ||
make | make | ||
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== | == Reload MOH Module == | ||
From the | From the CLI reload the MOH Module. | ||
=== Asterisk 1.6.x === | |||
<pre> | |||
module reload res_musiconhold.so | |||
</pre> | |||
=== Asterisk 1.2.x, 1.4.x === | |||
<pre> | <pre> | ||
reload res_musiconhold.so | |||
</pre> | </pre> | ||
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When Asterisk first starts there is no connection to the configured radio stream. When the stream first started there is about a 30 to 35 second pause before any sound is heard. Once the channel is established the stream stops and starts when required.<br> | When Asterisk first starts there is no connection to the configured radio stream. When the stream first started there is about a 30 to 35 second pause before any sound is heard. Once the channel is established the stream stops and starts when required.<br> | ||
Even though the connection is permanently kept alive there is no data transmitted while there is no one using the MOH stream. | Even though the connection is permanently kept alive there is no data transmitted while there is no one using the MOH stream.<br> | ||
Sky.FM after a period of time reset the connections to their servers. This causes an interruption in the music stream. Someone placed on hold may hear music and then a short pause, or a short pause and then music until the stream can be re-established. | |||
[[Category : Asterisk]] | [[Category : Asterisk]] | ||
Latest revision as of 05:37, 8 May 2009
What is MOH
Music on hold (MOH) refers to the business practice of playing pre-recorded music to fill the silence that would be heard by telephone callers that have been placed on hold. It is especially common in situations involving customer service.
Streaming MOH with Asterisk
mpg123 is the application to be used to stream internet radio into Asterisk.
Installing mpg123
The first thing we need to do is to download the application mpg123. Go to the source forge site for the latest version.
http://sourceforge.net/project/showfiles.php?group_id=135704
I'll use mpg123 Version 1.7.3 as an example.
cd /tmp wget http://internode.dl.sourceforge.net/sourceforge/mpg123/mpg123-1.7.3.tar.bz2 tar jxvf mpg123-1.7.3.tar.bz2 cd mpg123-1.7.3 ./configure make make install
Configuring Asterisk
Edit the file musiconhold.conf and use the following as an example.
/etc/asterisk/musiconhold.conf
[SkyFM-80s] mode=custom application=/usr/local/bin/mpg123 -q -r 8000 -f 8192 -b 2048 --mono -s http://shoutcast01.edpnet.net:8766/
[SkyFM-HotHits] mode=custom application=/usr/local/bin/mpg123 -q -r 8000 -f 8192 -b 2048 --mono -s http://160.79.128.62:6628/
Reload MOH Module
From the CLI reload the MOH Module.
Asterisk 1.6.x
module reload res_musiconhold.so
Asterisk 1.2.x, 1.4.x
reload res_musiconhold.so
NOTE
When Asterisk first starts there is no connection to the configured radio stream. When the stream first started there is about a 30 to 35 second pause before any sound is heard. Once the channel is established the stream stops and starts when required.
Even though the connection is permanently kept alive there is no data transmitted while there is no one using the MOH stream.
Sky.FM after a period of time reset the connections to their servers. This causes an interruption in the music stream. Someone placed on hold may hear music and then a short pause, or a short pause and then music until the stream can be re-established.
